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CUSTOMER SERVICE

- I want to create a Login to access all the Video Lessons. --> Click Here to Get Access

- I want to update my Login email or last name. --> No Problem, Click Here (You may be asked to login with your current info first)

- When I try to login it says "Try Again". --> This means the email and/or last name you are entering does not exactly match what you entered at time of signup. If the last name does not match, we will send you an email reminding you how the name was spelled when you entered it during signup. Please check your inbox... if you do not receive the email, then please use the contact form below.

- I would like to watch the videos on my mobile device. --> Open golf-info-guide.com in your phone's browser.

- I am experiencing pausing during video playback. --> This may be due to a slow internet connection. First, check your download speed here: http: // www.speedtest.net/ If your download speed is not at least 10 or 20 Mbps, then you should contact your provider to update your plan. If your speed is steady above 20 Mbps, then it could be that more applications are running on your device than what your RAM can handle.

- I would like to switch to a different subscription plan. --> Sure, no Problem, simply follow these 2 steps:
1. Make sure you are logged into the site, and at the top of this page, click the subscription you would like to stop.
2. Visit Update My Plan to select your new preferred subscription option.

- I would like to cancel my membership: Make sure you are logged into the site, then click the corresponding "Action" button above.

- I was double charged. --> This would occur if you signup up twice, by entering two different emails that do not exactly match. To solve this, simply sign in using the email you no longer want to use, and cancel that membership.

- I would like a refund for a previous charge. --> Once a charge is made for a membership renewal period, that charge can not be refunded. If you wish to prevent future renewals, you may cancel your membership at any time by following the steps above.